ONHARU SUPPORT

How can we help?

Email us if you have a question or encounter a problem.
Including the details below will help us investigate more quickly.

support@onharu.app Product questions · Bug reports · Privacy inquiries
Send email

What to include in your message

  1. Your ONHARU version
  2. Your Windows version, screen resolution, and display scaling
  3. The menu you were using and the action you took
  4. What you expected and what actually happened

Helpful details for bug reports

  • A screenshot with personal information hidden
  • Steps that reproduce the problem
  • The approximate date and time of the error

Do not send: Do not include sensitive information such as Google passwords, authentication codes, OAuth tokens, and API keys in emails. When attaching the schedule screen, first hide personal schedules and email addresses.